tekom - Tagungen
    Software Documentation

    News and Trends in Software Documentation - AI in Technical Communication

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    Monica Chiş ,Tara Tan ,Isin Öner ,Begüm Bengi ,Greg Fazekas

    What role does artificial intelligence play in technical documentation? How can AI support editors, and how will our everyday work change in the future?

    In a collaboration between tekom Österreich...

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    Software Documentation

    Next-gen Analytics for Technical Content - Three use cases that shed the light on your documentation and transform your company business

    Fabrice Lacroix

    Not all Analytics are created equal - nor do they all serve the same purpose. Web analytics are helpful for marketing content, but when it comes to online technical documentation, they are eclipsed by...

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    Technical Writing

    People 4.0 – peer-to-peer work instructions in an Industry 4.0

    Jorim Rademaker

    While a lot of companies invest in the creation of work instructions, updating them is a pain, and in the end, they often remain unused. Instead, operators are turning to one another for guidance....

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    Software Documentation

    Product overviews vs. getting started tutorials - striking a balance between read-first and try-first user behaviors

    Tom Johnson

    This presentation focuses on balancing action with narration: How to find the right balance between action-oriented task writing and big picture narrative product overviews — both of which seem to be...

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    RTFM to RAG – my experiences as a technical communicator in the world of lies, bigger lies and hallucinations.

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    Join Maaike Groenewege for this insightful session on AI in practice in the tech comms world. Learn how technical communication prepared her for the AI roles she fills today.

    Maike combines 25 years...

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    Standards and Legislation

    Safety communication for machinery and other products and the EU product safety regulations

    Roland Schmeling

    Safety communication, especially safety instructions and warning messages, are ruled mainly by the U.S. Standard ANSI Z535 series. The international standard IEC 82079-1 is in accordance with ANSI but...

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    Ask the Expert

    Safety communication in industrial contexts - approaches and recommendations for technical communicators

    Claas Digmayer

    The fourth industrial revolution (‘Industry 4.0’ or ‘Smart Factory’) has lasting effects on how work is organized and executed. In this context, safety is of central importance for technical...

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    Technical Writing

    Sentiment analysis of technical writing and the language sector

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    Kevin De Coninck ,Dries Debackere

    How do people feel about languages and the language sector in general and technical writing in particular? We can answer these questions by means of sentiment analysis. Based on the results, we can...

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    Technical Writing

    Single Sourcing - the Sequel

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    Sarah O'Keefe

    In this presentation, you'll learn about the promise of single sourcing--consistent output to a variety of channels from one content repository--and the challenges of this approach in today's complex...

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    Software Documentation

    Software Quality Assurance Documentation and Software Testing Documentation

    Monica Chis

    Quality Assurance (QA) and Quality Control (QC) are 2 very important topics for any product and for any industry. The focus of this webinar is on creating documentation for Quality assurance and...

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